Privacy Policy

This privacy policy sets out how we use and protect any information that you give when you use this website or database. We will process any personal information provided to us or otherwise held by us relating to you in the manner set out in this Privacy Policy. Information may be provided via the website telephone calls or any other means.

By accepting this Privacy Policy you agree that you understand and accept the use of your personal information as set out in this policy. If you do not agree with the terms of this Privacy Policy please do not use the Website or otherwise provide us with your personal information. We may update this policy from time to time, so please review it frequently. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2022.

WHAT WE COLLECT

The information and data about you which we may collect, use and process includes the following:
Information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website or email
Records of correspondence, whether via the Website, email, telephone or other means
Details of the transactions you carry out with us, whether via the Website, telephone or other means
Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data

USES OF YOUR PERSONAL INFORMATION

We use your Personal Information to provide, personalise, understand, improve, update and expand our Services. This includes using your information for:

Communicating with you about the Services, such as when we respond to your enquiries to our services from the website.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

PERSONAL DATA WE SHARE WITH OTHERS

We may share your Personal Data with these other organisations:

Law enforcement agencies, regulators and other authorities
Credit reference agencies
Fraud prevention agencies
Identity verification agencies
Organisations that introduce you to us
Third parties you ask us (or permit us) to share your data with
Third parties necessary to provide products or services which you have requested
With consent from the client we may pass on your details to referral companies/practitioner to carry out treatment
Depending on the products/services you choose to use we may need to share your Personal Data with the third parties that provide those services.
Where your Personal Data are transferred outside of the European Economic Area (“EEA”), we require that appropriate safeguards are in place. We may also disclose personal information to other companies within associated or subsidiary companies and to business partners, or successors in title to our business.

DATA TRANSFER OUTSIDE THE EEA

We will only transfer your Personal Data outside of the EEA where:

You have given your explicit consent, or
It is necessary for us to set up or fulfil a contract you have entered into with us; or
To comply with a legal duty or obligation
If we do transfer your Personal Data outside of the EEA, within the group or to our business partners, we will take measures to ensure it is protected to the same standards as it would be within the EEA by relying on one of the following:
The country that is receiving your Personal Data has been found by the European Commission to offer the same level of protection as the EEA. More information can be found on the European Commission Justice website.
We will use contracts that require the recipient to protect your Personal Data to the same standards as it would be within the EEA
Where the transfer is to the USA and the recipient is registered with Privacy Shield. Privacy Shield is a framework that ensures Personal Data is protected to a level approved by the EU. Read more about Privacy Shield on the European Commission Justice website.
In some instances we may be compelled by law to disclose your Personal Data to a third party and may have limited control over how it is protected by that party.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to or emailing us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

YOUR RIGHTS

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on where you live, you may have the rights described below.

You have the right to access, correct, or delete the personal information that we collect. You are also entitled to object to or restrict, at any time, the further processing of your personal information. You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Testimonials

Amazing this lady is so caring for your needs goes through everything makes you feel relaxed.

Mandie is excellent at her job, she really listens to what you want. Her work is very natural and she seems to really understand what’s needed. Would highly recommend.

You will feel at ease in this fabulous salon. Mandie is the ultimate professional and will advise and guide you through your procedure. I can’t recommend enough! X

Wonderful service by Mandie. She is extremely knowledgable about what she does and will make good recommendations based on your wants and needs. Great level of after care and I’m a 100% happy customer. She has helped give me my confidence back.

I have been a client of Mandies for many years now and can honestly say she is the best and most professional nurse and very skilled at what she does. I have always had fantastic results which have received many compliments thank you Mandie

Mandie is so professional and a very skilled and safe practitioner .I’m so pleased with the results which are very natural looking every time and have received many compliments .I would highly recommend Mandie she really is an expert.

I would just like to say Mandie is amazing person when I first met mandie I was nervous & put me at ease straight away she talked me through everything & she is so easy to understand, such a lovely lady inside & out she really looks after you.

Known Mandie a few years now always very professional and Knowledgeable who works to a high standard. She sells lovely after care products for your skin that compliments her skills.

Wouldn't go anywhere else...VERY professional, ALWAYS fabulous results and a PERFECTIONIST!!

Mandie is professional, compassionate and always puts me at ease. She helps with advice for future treatment, product guidance and much more. 5 stars isn’t enough I wish I could give her 10!

Absolutely 5 star , from bedside manner, knowledge, even after care I really wouldn't go to anybody else nothing is to much trouble. Thank you

I’ve been going to Mandie for a few years now and wouldn’t even consider going anywhere else. No one has ever asked me if I’ve had anything done to my face but I do get people telling me I look rested, fresh or well often.

Mandie’s friendly and relaxed manner and her advice and skill in administering my treatments means I am always more than happy with the results.

Highly recommend Mandie for all treatments , she makes you feel at ease , is very professional . Would not go elsewhere

Mandie is professional and knowledgeable. She gives excellent advice and never tries to over sell; if she doesn't think you need a treatment she advises accordingly. I have been a customer of Mandie's since she began and am constantly recommending others to her. I would never go to anyone else.

Mandie is a perfectionist like myself so nothing is too much trouble Amazing results and wouldn’t go anywhere else Keep up the amazing work well done 👌👌👌

I’ve been going to see Mandie for a few years now. I actually wouldn’t trust anyone else. Always professional, upto date with products & knowledge!

An absolute professional, Mandie always offers sound, honest advice and is so knowledgeable. I love the results of the profhilo on my neck, it has made a such a difference to my skin and made me feel so much better. Highly recommended.

Mandie is the best! I wouldn’t trust my face with any other , if you want to trust your medic then she is the one

Mandie is the top in every respect. I’ve completely trusted her since I saw her, and I was right. She is so dedicated, extremely experienced and knowledgeable while also modest, generous and, very very importantly, she’s got a very ethical attitude to her work. I wouldn’t change for anything in the world. She’s truly the best!

Mandie is very knowledgeable, professional and highly skilled. I wouldn’t trust anyone else with my aesthetic treatments. As always I am thrilled with the results. Thankyou.

I trust Mandie 100%, been in the capable hands of this genius for 10+ years, and I’d never trust anyone else.

Mandie has been looking after me for a few years now. Had no issues and she’s very professional with great treatment provided and awesome results. Wouldn’t ever go anywhere else!!!!

Mandie is an extremely knowledgeable medical professional – I’ve had multiple procedures- including the Obagi radiance peel – Botox and a bit of filler – she was recommended to me – & now I’ve found her - I would never go anywhere else! and I can thoroughly recommend her to others.

Always makes me feel relaxed & comfortable Mandie is very friendly & helps me to feel less nervous during appointments.

Mandie is always professional and gives an excellent service and advice.

Mandie is amazing , she has the knowledge, expertise and care in all the treatments she provides. Premium skills and honesty. I trust in her completely.

I love the result of my Botox … it is a very natural look which is exactly what I asked for. I have been using Mandie for many years she is very professional and gentle when doing the treatments 🤩

Mandy Fabulous! She always advises me if she thinks I don’t need anything and would never oversell her services. I trust her 100%, she is super professional and her knowledge is second to none. I would highly recommend her, she us really wonderful at her job. Her results speak for themselves.

Fabulous as always. Mandie is so professional and I would never go to or trust anyone else.

My treatment was so easy made to feel at ease and it felt just like a normal process.

Excellent as always, used Mandie for years and now take my family as well, she never sells anything you don’t need and she explains everything really well. 1st class service I wouldn’t go anywhere else.

Mandie is not only a lovely person to be around but most importantly she us amazing at what she does - she is so professional and caring and totally gets what you want and what is achievable.

Mandie was fantastic and made me feel so comfortable, she explained everything.

Fab service as usual from Mandie wouldn’t trust anyone else.

Mandie was the ultimate Professional as always, providing full consultation, every appointment is like your first appointment, would not go anywhere else.

My experience was fantastic as usual. I wouldn’t go anywhere else. Mandie is Professional and wonderfully patient with nervous clients like myself. She us extremely gentle with the procedures and puts you at ease. I’m always delighted with the results too.

I've been a client of Mandy's for 17 years, and she continues to impress me with her excellent service and outstanding results. Her expertise and attention to detail are unparalleled, making every visit a positive experience. Whether it's a routine appointment or a special treatment, Mandy's skill and dedication shine through, ensuring that I leave feeling satisfied and looking my best. Highly recommended!

Practitioner. Prescriber. Perfectionist.

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